Skip to main content Go to Online Banking

Coronavirus (COVID-19) UPDATE: Our branch lobbies are open with regular business hours. Read More

COVID-19

Resources

Your wellness and safety is our top priority

The health and safety of our customers, employees, and community continues to be our highest priority. Lakeside Bank has taken several steps to protect you and our employees serving you.

What We're Doing

  • Increased cleaning and sanitizing all branches, offices, and locations. 
  • Requiring all employees who feel ill to stay home.
  • All branch lobbies will reopen on Tuesday, May 26th with normal business hours. 

What You Can Do

 Online Banking    Mobile Banking   Drive-Thru & ATMs   Telephone Banking

  • Check balances, pay bills, make transfers, access e-statements, and more.
  • Use the Lakeside mobile app to check balances, search transactions, pay bills, make deposits and transfers, set up text notifications and more.
  • Our drive-thrus are open Monday-Friday, 8:30 a.m. to 5:00 p.m. 
  • All ATM fees are free at any bank, anytime, anywhere. Every ATM is a Lakeside ATM. 
  • If you have a lost or stolen debit card: Call 1-800-500-1044. If you have a lost or stolen credit card: Call 1-800-367-7576.
  • Customers may skip a payment on their loan*. Call your loan officer for details.
    • *Prestige home equity lines of credit, prestige personal lines of credit, and prestige business lines of credit are currently not available on the Skip-A-Payment program. 
  • Small businesses are a BIG deal at Lakeside Bank! Our experienced lenders are here to help you navigate the SBA loan application process to secure the funding needed during the COVID-19 crisis. Call the Lakeside location nearest you for more information.
    • *Now accepting applications for customers and non-customers.
  • The IRS is committed to helping you get your Economic Impact Payment as soon as possible. For most taxpayers, payments are automatic, and no further action is needed. Visit https://www.irs.gov/coronavirus/economic-impact-payment-information-center to see if you are eligible, track your payment status, and more. 

Fraud Prevention

  • Bogus Social Security Letters Many Social Security offices have temporarily closed due to COVID-19, a situation scammers are using to send fake letters to recipients.
    • How it works: Fake letters sent to Social Security beneficiaries direct them to call a number or visit a website and provide personal information. Payment is demanded via wire transfers, gift cards, or by mail in order to stop suspension of benefits.
    • What to do: The Social Security Administration will not suspend or discontinue benefits due to office closures. If you receive one of these fake letters, do not respond. Instead, report the fraud here.

  • Government Check Scams - The FBI and other agencies are warning Americans to beware of phone calls, emails, or texts requesting financial or personal information in order to qualify for a federal coronavirus stimulus check.
    • How it works: Scammers are sending out official-looking letters and emails demanding bank account details and computer login information in exchange for government stimulus checks.
    • What to do: From the IRS: “You don’t need to call or sign up for anything. The IRS will post information on stimulus checks as soon as it’s available. “If you’ve been a victim of a coronavirus check scam you can report it to the FBI. Learn more about stimulus measures that the government recently passed here.

  • Coronavirus ransomware - The FTC is warning people to beware of suspicious emails and links claiming to have important information about the coronavirus.
    • How it works: Cybercriminals use phishing emails and phony links to gain access to your compute. If you click on one of these links, thieves can tap into your personal and financial data.
    • What to do: Report any suspicious emails or link to your state attorney general’s office or the FTC.

We’re here to lend a helping hand!

Some content requires Adobe Acrobat Reader to view.